1 Shipping Charges & Rates
We believe in complete transparency. Our shipping fee structure is straightforward and designed to offer you the best value:
- Prepaid Orders Above ₹499: Eligible for FREE Pan-India Shipping with prioritized transit.
- Orders Below ₹499: A nominal flat handling and shipping fee of ₹100 is applied at checkout.
- Cash on Delivery (COD): Available on eligible domestic pin codes at no additional convenience surcharge.
2 Estimated Delivery Timelines
Orders are processed and dispatched directly from our flagship atelier in Jammu:
- Ready-to-Ship Products: Typically dispatched within 24–48 business hours and delivered within 5 to 7 business days.
- Bespoke / Customized Size Attire: Handcrafted and tailored to your specifications; typically delivered within 7 to 10 business days.
- Regional Holidays & Force Majeure: Timelines may experience minor adjustments during major national holidays, adverse weather, or logistical strikes.
3 Mode of Delivery & Reputed Logistics Partners
Your luxury jewels and couture garments are shipped exclusively via certified tier-1 courier companies:
- Deliveries are managed through Blue Dart, Delhivery, DTDC, and speed logistics partners.
- Every order requires a one-time OTP or receiver signature upon delivery to safeguard your valuable purchase.
4 Taxes & GST Transparency
All prices displayed on gazalafashions.com are inclusive of all applicable statutory taxes (including GST). The amount reflected at the final checkout screen is the definitive, total price you pay. There are no additional terminal or doorstep levies.
5 Serviceable Locations & COD Verification
We proudly deliver to over 19,000+ pin codes across all States and Union Territories of India. You can instantly verify Cash on Delivery (COD) eligibility by entering your 6-digit postal pin code during checkout.
Tamper-Evident Luxury Packaging Notice
All Gazala parcels are sealed in branded, tamper-evident security packaging. If you notice that the outer bag or seal has been compromised, cut, or tampered with at the time of delivery, please refuse to accept the parcel and immediately contact our Concierge at +91 60063 14109 or via WhatsApp within 24 hours.
6 Real-Time Tracking & AWB Updates
As soon as your shipment leaves our atelier, you will receive an automatic dispatch confirmation via SMS and Email containing your unique Air Waybill (AWB) tracking number and an active link to track your parcel in real-time.