1 Information We Collect
When you interact with gazalafashions.com, we collect data in two ways:
- Voluntarily Provided Personal Details: Full name, email address, mobile number, delivery/billing address, and sizing preferences provided during registration, cart checkout, or concierge inquiry.
- Payment Credentials: All credit/debit card numbers, UPI IDs, and Net Banking transactions are processed through RBI-authorized, PCI-DSS Level 1 compliant payment gateways. Gazala Fashions does not store your raw CVV or banking passwords.
- Automated Technical Diagnostics: IP address, device type, browser specifications, page view timestamps, and referring URLs to optimize site speed and safeguard against DDoS attacks.
2 How We Utilize Your Information
Your information is utilized solely to provide you with an exceptional royal shopping experience:
- Accurately packing, addressing, and dispatching your couture and jewelry orders.
- Sending real-time order confirmation, dispatch notifications, and AWB tracking alerts via SMS, Email, and WhatsApp.
- Facilitating doorstep replacement, exchange, or authorized refund settlements.
- Curating relevant seasonal recommendations and exclusive previews (only with your prior opt-in consent).
- Complying with statutory tax, invoicing, and auditing regulations under Indian Law.
3 Sharing with Trusted Third Parties
A & ALE FASHIONS (OPC) PRIVATE LIMITED does not sell, rent, or monetize your personal information under any circumstance. We disclose necessary data only to:
- Courier & Logistics Partners: (Blue Dart, Delhivery, DTDC) strictly for parcel delivery and verification.
- Payment Gateways & Banking Partners: Exclusively for authorising checkout transactions securely.
- Law Enforcement & Legal Authorities: If expressly mandated by court order or applicable government statutory notices.
4 Cookie & Browser Storage Policy
Our website utilizes lightweight security and session cookies to remember items stored in your royal cart, maintain wishlist state, and measure site navigation performance. You can choose to disable cookies through your browser preferences, though certain interactive shopping features may be limited.
User Rights & Opt-Out Guarantee
You have the right to request a copy of your stored data, ask for correction of inaccurate details, or request permanent deletion of your customer profile. To opt out of promotional messages, simply email us at support@gazalafashions.com or message our concierge desk.
5 Data Security Architecture
We deploy robust administrative, technical, and physical safeguards to prevent unauthorized data access, loss, or misuse. Our servers undergo routine vulnerability assessments and adhere to modern security hygiene standards.